Billing

systemprompt.io uses a simple subscription model. You start with a free tier that includes core platform features, and upgrade when you need more capacity. All billing is managed through your dashboard -- there are no hidden fees or surprise charges.

How billing works

Your subscription is billed monthly based on the plan you choose. Each plan includes a set amount of skills, agents, and team seats. Usage is tracked in real time so you always know where you stand.

The billing cycle starts on the day you upgrade. If you upgrade on March 15, your next billing date is April 15. All charges are prorated when you change plans mid-cycle.

Accessing billing settings

1. Sign in to your dashboard at systemprompt.io
2. Click your profile icon in the top-right corner
3. Select Billing from the dropdown menu
4. The billing overview page shows your current plan, usage, and payment details

From this page you can manage every aspect of your subscription.

Viewing your current plan

The billing overview displays:

• Current plan -- The name and tier of your active subscription
• Billing period -- Start and end dates of your current cycle
• Next payment -- The amount and date of your upcoming charge
• Usage summary -- How much of your plan allocation you have consumed

If you are on the Free tier, the page shows your current usage against the free limits and a prompt to upgrade when you are ready.

Usage tracking

systemprompt.io tracks usage across several dimensions:

Metric	What it measures
Skills	Total number of skills created
Agents	Number of active agents configured
Executions	Skill runs consumed this billing period
Team members	Seats used on your account

Usage updates in near real time. Check the Usage tab in your billing settings to see a detailed breakdown by day or by skill.

When you approach a plan limit, systemprompt.io sends an email notification at 80% and 95% thresholds. This gives you time to upgrade or adjust your usage before hitting the cap.

Payment methods

systemprompt.io accepts the following payment methods:

• Credit and debit cards -- Visa, Mastercard, and American Express
• Annual invoicing -- Available on Team and Enterprise plans for prepaid annual billing

To add or update a payment method:

1. Go to Billing in your dashboard
2. Click the Payment Methods tab
3. Select Add Payment Method
4. Enter your card details and click Save

Your default payment method is charged automatically on each billing date. You can change the default at any time.

Invoices and receipts

Every payment generates an invoice. To access your invoice history:

1. Go to Billing in your dashboard
2. Click the Invoices tab
3. Browse your invoice list, sorted by date
4. Click any invoice to view details or download a PDF

Invoices include a line-item breakdown of charges, applicable taxes, and payment method used. If you need a custom invoice format or VAT details for your business, contact support.

Cancellation

You can cancel your subscription at any time from the billing settings page. When you cancel:

• Your plan remains active until the end of the current billing period
• You are not charged again after cancellation
• Your skills and data are retained for 30 days after your plan expires
• After 30 days, your account reverts to the Free tier and data beyond Free limits is archived

To cancel:

1. Go to Billing in your dashboard
2. Click Manage Subscription
3. Select Cancel Subscription
4. Confirm the cancellation

Next steps

• Plans & Pricing -- Compare plans and find the right tier for your needs

Troubleshooting

I was charged but my plan did not upgrade. Payment processing can take a few minutes. Refresh your dashboard after 5 minutes. If the issue persists, contact support with your invoice ID.

My payment method was declined. Verify your card details and ensure your bank has not blocked the transaction. Try a different payment method if the issue continues.

I need a refund. Contact support within 14 days of a charge. Refunds are issued to the original payment method and typically process within 5-10 business days.

I cancelled but was still charged. Check the cancellation date on your billing page. If you cancelled after your billing date, the charge covers the period before cancellation. If you believe this is an error, contact support.